CANCELLATION POLICY

At T-Minus Collectibles, we strive to provide exceptional service to our valued customers while maintaining the integrity of our business operations. Please review the following cancellation policy:​

 

1. Cancellation Requests: Customers may request cancellations for their orders prior to shipment. However, please note that cancellations are subject to a 3% cancellation fee due to order processing fees. This fee covers the non-refundable payment processing fee incurred by TMinusCollectibles.com at the time of the initial transaction.

2. Fee Deduction: The 3% cancellation fee will be deducted from the refunded amount. Upon cancellation approval, the remaining balance will be refunded to the original payment method used for the purchase. We are unable to refund any amount to an alternative source.

3. Cancellation Process: To request a cancellation, please contact us at Support@TMinusCollectibles.com. Kindly include your order number and reason for cancellation in your correspondence. We will process your request as quickly as possible.

4. Refund Processing: Once the cancellation is approved, please allow 5-7 business days for the refunded amount to be reflected in your account. We appreciate your patience and understanding in this process.

5. Exceptions: Certain products or limited-edition items may have different cancellation policies due to their unique nature. Please refer to the product description or contact our customer support team for clarification.

6. Policy Updates: TMinusCollectibles.com reserves the right to update or modify this cancellation policy at any time without prior notice. Please review our policies periodically for any changes, continued use of the website or services constitutes acceptance of the updated policy.

 

By placing an order on TMinusCollectibles.com, you acknowledge and agree to abide by this cancellation policy.

 

Should you have any questions or require further assistance regarding cancellations, please do not hesitate to reach out to us. We are here to assist you and ensure your satisfaction with every aspect of your experience at TMinusCollectibles.com.

 

Thank you for choosing TMinusCollectibles.com for your collectible needs!