SHIPPING POLICY

​​Effective Date: May 4, 2024
Last Updated: July 5, 2026

• At T-Minus Collectibles, we take great care in packaging and shipping every order. This Shipping Policy explains how orders are processed, shipped, and delivered.

• By placing an order, you acknowledge and agree to the terms outlined below.

• Order Processing

• Most in-stock orders are processed and shipped within 2–5 business days, unless otherwise noted on the product page.

• Business days are Monday through Friday and exclude weekends and recognized holidays.

• Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.

• During periods of high order volume, product launches, holidays, or other special events, processing times may be extended.

• Please note that order processing time is separate from the shipping carrier's estimated delivery time.

• Shipping Methods & Rates

• Available shipping methods and shipping charges are calculated during checkout based on your delivery address, package size, weight, and selected shipping service.

• Estimated delivery dates provided during checkout are estimates only and are not guaranteed.

• Packaging Standards

• Collectibles deserve to arrive safely.

• Every order is carefully packaged using materials appropriate for the products being shipped. Packaging methods may vary depending on the size, value, and fragility of the items in your order.

• Tracking Information

• Once your order has shipped, a shipping confirmation email containing tracking information will be sent to the email address associated with your order.

• Please allow the shipping carrier time to update tracking information after the package has been accepted into its network.

• Signature Confirmation

• To help protect high-value shipments, orders valued at $250 or more may require an adult signature upon delivery.

• T-Minus Collectibles reserves the right to require signature confirmation on any order when deemed appropriate.

• Shipping Address Accuracy

• Customers are responsible for providing a complete and accurate shipping address during checkout.

• T-Minus Collectibles is not responsible for delays, additional shipping costs, or delivery issues resulting from incorrect or incomplete addresses provided by the customer.

• If a package is returned to us by the shipping carrier, additional shipping charges may apply before the order can be reshipped.

• Lost, Delayed, or Damaged Shipments

• Once a package has been accepted by the shipping carrier, delivery is handled by that carrier.

• If your shipment is significantly delayed, arrives damaged, or appears to be lost, please contact us as soon as possible.

• We will gladly assist by providing shipment information and helping facilitate carrier investigations or claims when appropriate.

• Carrier delivery estimates are not guaranteed, and delays caused by weather, customs processing, natural disasters, labor disruptions, or other events beyond our reasonable control do not qualify for refunds.

• Shipping Insurance

• To help protect valuable shipments, T-Minus Collectibles may insure certain orders at our discretion.

• If you would like to request additional shipping insurance or have questions regarding shipping protection, please contact us before placing your order.

• Pre-Orders

• Products offered for pre-order will ship after inventory has been received and processed.

• Release dates are established by manufacturers and distributors and may change.

• For complete information regarding pre-orders, cancellations, and allocation changes, please review our Pre-Order Policy.

• International Shipping

• Unless otherwise stated, orders are shipped within the United States.

• If international shipping is offered, customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by their destination country.

• Policy Updates

• We may update this Shipping Policy from time to time to reflect changes in our business practices or legal requirements.

• Any updates become effective immediately upon posting on this page. The "Last Updated" date above indicates when this policy was most recently revised.

• Your continued use of our website and placement of future orders constitutes acceptance of the revised policy.