RETURN & REFUND POLICY

At T-Minus Collectibles, we are committed to providing exceptional products and service to our valued customers. Please review the following policy regarding returns and refunds:

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1. All Sales Final: All sales are final upon completion of any order. Due to the unique nature of sealed products in the collectible card and TCG industries, we do not offer returns or exchanges for items purchased from our store. However, we understand that clothing and merch. may require a different approach. Please contact us if you have any issues with clothing or company merch.

2. Damaged or Incorrect Items: In the rare event that an item arrives damaged or not as described, we will gladly work with you to make it right. Please send us an email at Support@TMinusCollectibles.com with your order number and any available photos of the damaged product or packaging. Issues must be reported within 7 days of receiving the order.

3. Resolution Process: Upon receiving your email, our dedicated support team will assess the situation and provide appropriate assistance. This may include issuing a replacement, store credit, or partial refund, depending on the circumstances.

4. Communication: We value open communication with our customers. If you encounter any issues with your order, please don't hesitate to reach out to us. We're here to ensure your satisfaction and resolve any concerns promptly.

5. Policy Updates: T-Minus Collectibles reserves the right to update or modify this return and refund policy as necessary. Any changes will be communicated through our website or other appropriate channels and continued use of the website or services constitutes acceptance of the updated policy.

 

By making a purchase from T-Minus Collectibles, you acknowledge and agree to comply with the terms outlined in this return and refund policy.

 

Thank you for choosing T-Minus Collectibles for your collectible needs. We appreciate your trust and support! 🤟